WE'RE LOOKING FOR TALENT

You have an entrepreneurial spirit, energy, passion and an inquiring mind.

You are curious about the world, fascinated by detail and always go that extra mile.

You are excited by the chance to work on challenges for leading global brands together with the sharpest minds in the industry.

You want to push the marketing and communications industry forward.

We like you already.

 

Join Our Team

Account Director - Riyadh, Saudi Arabia

The Role 

Edelman Middle East has an immediate opening for a seasoned PR practitioner to serve as an Account Director for our Riyadh office.   

We are looking for a talented and collaborative communications professional with at least 10 years’ international experience in PR or expert counsel in media relations, story and content development, communications and event planning, and influencer engagement. This is an excellent opportunity to leverage your communications expertise, creative brand storytelling prowess, and understanding of the integral role public relations plays in client campaigns. You will work closely with digital, creative and planning specialty teams as well as have the opportunity to participate in new business and marketing integration efforts.

Responsibilities include:

Client Service

  • Serve as the primary or senior contact
  • Create research-driven, creative communications programs that meet or exceed client objectives
  • Develop and oversee account teams’ performance, ensuring quality work is done, efficient processes are in place, and client requests are handled in a timely fashion
  • Use capabilities and resources across Edelman to meet client goals and budgets
  • Take immediate action upon client feedback and help solve client problems
  • Provide clients with strategic counsel and acts as an advisory partner
  • Display understanding of Edelman consulting processes including public engagement, messaging workshops, master narrative assignments and stakeholder mapping exercises; lead aspects of these assignments
  • Demonstrate advanced writing skills
  • Native level written and spoken English enabling strong content development skills, Arabic skills will be a bonus
  • Craft and develop newsworthy pitches, recommend appropriate media strategies, and build relationships with journalists and social media influencers to achieve clients’ business goals
  • Demonstrate practical and advanced understanding of visual communications, social media and the digital landscape and how to incorporate these channels into client programs
  • Work with group director to turn annual client Quality survey results into action plans for improvement; execute and monitor these plans

People Engagement

  • Ensure performance expectations, career development plan and S.M.A.R.T. goals are set and reviewed annually during the formal performance review process for all direct reports
  • Provide ongoing, constructive feedback to staff, consistently hold them accountable, and address under- performance in a timely manner
  • Mentor, coach and support all team members, and ensure you and your staff are constantly developing abilities through on-the-job training and Edelman University
  • Help attract new talent and work to build a team with diverse views and backgrounds
  • Develop staff to become capable of assuming more senior roles
  • Encourage teams to participate in and talk about company-wide initiatives

Business Development

  • Seek out, coordinate and facilitate cross-practice and cross-geographical teams to provide clients and prospects with the most compelling work
  • Cultivate business growth opportunities among existing and prospective clients
  • Introduce existing clients to relevant Edelman capabilities, including resources outside of your own group, to advance clients’ business goals
  • Lead and contribute to new business proposals

Leadership

  • Lead by example by fostering an environment of creativity, collaboration and accountability.
  • Communicate and inspire colleagues and staff through vision, goals and strategy for client teams and guide them to produce creative and effective outcomes
  • Advocate and employ cross-practice/office/geography convergence approach to staffing projects
  • Adapt leadership style to inspire and mentor team members of various levels to reach their full potential and produce the best work possible.

Financial Planning and Management

  • Understand core financial constructs including revenue, profitability, pricing structures (hourly vs. retainer accounts), utilization, realization, budgeting and forecasting
  • Negotiate client and vendor contracts and manage client budgeting and authorization process prior to beginning work
  • Develop and manage accurate client project budgets using the firm’s financial system
  • Proactively plan and maintain team structures to ensure reasonable workloads, optimized profitability, accommodation to project and budget changes, and to avoid over-servicing
  • Help ensure your team follows Edelman’s financial policies and processes
  • Demonstrate positive interpersonal and communication skills with all clients and colleagues, through open-dialogue and in an open-minded way.
  • Prioritize and manage workloads, adhering to critical project timelines in a fast-paced environment.
  • Work across multiple projects with key process and procedures in place to meet expectations and deadlines.
  • Assist in recruitment of new staff as required.
  • Create a climate that encourages ethical conduct and a commitment to compliance with the law

Key requirements:

  • At least 10 years’ experience within an agency environment – Middle East and KSA experience is essential
  • Strong interest and previous experience in corporate/brand communications
  • Native-level written and spoken English, enabling strong content development skills, including experience drafting speeches, op-eds and quotes/statements for media.
  • Arabic skills would be a bonus, but not essential
  • Excellent writing and interpersonal communications skills, and can work in an agile, lean environment in which we collaborate in real-time with clients and partners
  • Track record developing and executing successful communications strategies and programmes
  • Experience in delivering thought-leadership and executive positioning programmes for clients
  • Possess strong leadership qualities and have in-depth experience effectively managing a group and helping employees grow
  • Excellent attention to detail and project management skills including delegation of tasks.
  • Excellent understanding of the digital landscape and ability to collaborate and communicate with multiple internal stakeholders, including strategic planning and creative
  • Demonstrate ability to lead and convert new business opportunities
  • Experience managing finances, including budget development, management, resourcing and forecasting
  • Team player who is focused on developing a collaborative work ethic within account teams and is committed to ensuring an excellent work environment
  • Strong people manager who is able to attract, motivate, retain, empower and coach staff, and will possess the vision, insight and confidence necessary to manage a team
Apply
Senior Account Manager, Digital - Dubai

The Role


We have an exciting position at a Digital Senior Account Manager level to work within our Digital team in Dubai. The role requires a specialised social media expert who can strategize, plan and manage social media presence for a major corporate brand in the UAE. The ideal candidate will be able to stay on top of social media platform features, best practices and techniques and ensure that the client is immersed in the possibilities social media can offer the brand. They need to be quick-thinking, creative and diligent in their approach.

 

Responsibilities:

  •  Oversee & contribute to creation of social media communications plans that meet client objectives.
  •  Manage multiple projects from conception to completion, by anticipating challenges and ensuring deadline and budget adherence.
  •  Lead the development social media editorial calendars and support junior members in community management activities.
  •  Build relationship with clients and colleague at all levels.
  •  Consistently produce high quality internal and external communications content.
  • Supervise staff junior to you by motivating, coaching and consistently providing feedback.
  • Plan and coordinate social media outreach programs.
  • Aid in new business process including idea contribution, research and proposal preparation.
  • Commit to continuous learning; set and pursue stretch goals.
  • Proactively evangelise digital amongst the client base and internally amongst the various departments 

Key Requirements:

  • The ideal candidate must have at least five years of relevant experience in digital marketing or communications, and/or related fields including social media management, content creation, live event content creation, reporting, social media advertising and wider marketing communications experience.
  •  S/he should have a bachelor’s degree in a related field and a proven ability to manage multiple small or medium-sized projects simultaneously.
  •  S/he should be able to develop digital communications and marketing strategies for existing clients and/or new business development.
  •  S/he should be able to develop communications plans, implement social media platform tactics and impart knowledge to more junior team members.
  • S/he should ideally understand and be able to provide recommendations on paid social advertising campaigns.
  • S/he should have strong research, writing, editing and client interaction skills, perform well under pressure and be a team player.
  • Demonstrate behaviors consistent with Edelman’s values and Code of Ethics and Business Conduct.
Apply

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